Privacy Notice
Privacy Notice
This notice explains how Sweeting Bros Ltd uses personal information collected through this website, including online enquiries and access to the website Admin area.
Last updated:
At a glance
We collect personal information when you contact us, submit an enquiry, use the website or, where authorised, use the Admin area. We use it to respond to you, provide or discuss our services, keep the website secure and improve the way enquiries are handled. We do not sell personal information or add you to a marketing list simply because you make an enquiry.
Who is responsible for your information?
Sweeting Brothers (Land Drainage) Ltd is the controller of the personal information covered by this notice. Our company number is 01027093. Our registered office is Manor Farm, Cotness, Howden, Goole, DN14 7YE.
For privacy questions or to exercise your rights, email sales@sweetingbrosltd.co.uk.
Information we collect
Website enquiries
When you use our contact form, we collect the information you provide: your name, email address, telephone number, company name, message and selected contact preferences. We also store the date and time of the enquiry, the page you submitted it from and, where available, the last page you visited before opening the contact form. This helps us understand which services and pages lead to enquiries.
To protect the form and investigate misuse, we also process limited technical information, such as IP address, browser user-agent and spam-check results.
Website Admin users
For authorised Admin users, we process name, email address, role, password hash, account status, password-reset records and session information. Passwords are not stored in readable form.
Recruitment and other contact
If you contact us by email or telephone, including about work opportunities, we will process the information you choose to provide so that we can respond and manage the conversation.
Why we use your information
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries, discussing services, arranging visits and preparing quotes. | Our legitimate interests in running and growing our business. Where you ask us to take steps towards a contract, this may also be necessary before entering into that contract. |
| Recording enquiry sources, preventing spam and keeping our website and records secure. | Our legitimate interests in protecting the website, understanding demand for our services and preventing misuse. |
| Creating and administering authorised Admin accounts. | Our legitimate interests in managing secure access to the website. |
| Keeping records required for tax, legal, regulatory or dispute-management reasons. | Compliance with legal obligations and our legitimate interests in establishing, exercising or defending legal claims. |
| Responding to recruitment enquiries. | Our legitimate interests in recruiting suitable people and, where relevant, taking steps before entering into a contract. |
Contact preferences selected on the enquiry form tell us whether you are happy to be contacted by phone and/or email about that enquiry. They are not a request to receive marketing.
Who we share information with
We only share information where necessary. This may include:
- authorised Sweeting Bros personnel who need it to deal with an enquiry or manage the website;
- our website hosting, database, email and IT/web-support providers, who process information on our instructions;
- Google reCAPTCHA, used on the contact form to help protect the site from automated abuse;
- professional advisers, insurers, regulators, law-enforcement bodies or other authorities where required or permitted by law.
We do not sell your personal information.
International transfers
We aim to keep website and enquiry information within the UK. Some service providers, including Google where reCAPTCHA is used, may process information outside the UK. Where this happens, we will rely on an adequacy decision, approved contractual safeguards or another lawful transfer mechanism required by UK data-protection law.
How long we keep information
We keep personal information only for as long as it is needed for the purpose for which it was collected, unless a longer period is needed for legal, tax, regulatory or dispute reasons. Our normal retention periods are:
- Website enquiries: up to 24 months after the last meaningful contact, unless the enquiry becomes part of a customer, supplier or contractual record.
- Spam or security records: up to 90 days, unless needed to investigate misuse or a security incident.
- Admin user records: while the account remains active and for up to 12 months after access ends, where needed for security and audit purposes.
- Recruitment enquiries and CVs: up to 12 months after the relevant recruitment exercise, unless you ask us to keep them for longer or we must retain them by law.
Cookies and browser storage
We do not currently use Google Analytics or other website analytics tracking. The former Universal Analytics tag has been removed from the site.
| Name or technology | Purpose | Expiry |
|---|---|---|
cookieconsent_status | Records that the website cookie notice has been acknowledged. | 1 year |
PHPSESSID | Supports secure session handling, including contact-form messages and authorised Admin access. | End of browser session |
| Browser session storage | Temporarily remembers the last non-contact page visited so an enquiry can record its source. This is not a cookie and is cleared when the browser session ends. | End of browser session |
The contact form uses Google reCAPTCHA to reduce automated abuse. Google may set or access its own technologies when that form is used. Its handling of data is governed by Google's Privacy Policy and Google's Terms of Service.
Security
We use reasonable technical and organisational measures to protect information, including access controls, password hashing for Admin accounts, secure sessions and restricted access to the enquiry database. No method of transmission or storage is completely secure, but we work to protect the information entrusted to us.
Your rights
Subject to the conditions and limits in data-protection law, you have the right to ask us to:
- provide a copy of your personal information;
- correct inaccurate information;
- delete information in certain circumstances;
- restrict or object to our use of information;
- provide information in a portable format where the law applies;
- withdraw consent where we rely on consent.
To make a request, email sales@sweetingbrosltd.co.uk. We may need to verify your identity before acting on a request.
You also have the right to complain to the Information Commissioner's Office. Details are available at ico.org.uk/make-a-complaint.
Changes to this notice
We may update this notice when our website, services or legal obligations change. The latest version will always be published on this page.